We love ITU AbsorbTech and our rep. The company offers everything we need to run our business smoothly and efficiently. Gary is helpful, personable, and always very professional. We couldn’t be happier with our service and the products.
With all the other responsibilities I have on the shop floor, it’s great to have ITU come in and handle our first aid and safety supplies. This allows me more time to focus on getting jobs setup and running.
I like that ITU First Aid is an auto program – no need to call/schedule appointment. Our rep. makes sure cabinets are full and checks expiration dates and eye wash stations. We always get excellent service. Our rep. only stocks cabinets with pre-approved supplies. ITU AbsorbTech First Aid is a great program – cabinets are always tidy and stocked.
We are very pleased with the service– very convenient and timely. Al has always made us aware of changes in packaging or usage so we are compliant – i.e. individual packaging vs. community items not used anymore. He always makes sure we are fully stocked on safety items required for the shop. I would recommend ITU AbsorbTech First Aid (especially Al) for all First Aid items. We are always fully stocked with what we need.
With our previous vendor, we had concerns with price, reliability, and stocking unwanted items. With ITU AbsorbTech First Aid, Bryan watches our usages and reports any odd patterns. Bryan is very customer friendly, listens to our needs and provides great service. For example, we thought we were having theft problems and changed some policies. Bryan helped with that process.
Our cabinets are always stocked and employee can conduct basic first aid on sight and keep working.
Previously we stocked first aid cabinets ourselves, which was time-consuming. ITU carries everything we need and can get additional product when needed. I’ve known Al for years now and he is always polite and gets in and out in a timely fashion. All items are what we need and the service helps us with our license. ITU AbsorbTech First Aid makes life much easier.
Our account representative has been extremely helpful to us. He is honest and very professional. His advice about our program has been and is spot on!
Dennis is using up extra supplies in order to save money. We had 14 cabinets full of supplies. Dennis has reduced the supplies to what we need – he is very conscientious. Dennis works with our safety manager to get items we need for safety at work.
Our cabinets are cleaned and well maintained. And we only spend a fraction of what we spend with our previous vendor.
Prior to using ITU AbsorbTech for the first aid program, we had high monthly bills for product. After a couple of spot checks on the first aid cabinets, we found not only an overstock on materials but also some outdated products in the cabinets.
Dennis is willing to help me find the right products as specified by my customers. For example, we recently had to switch over from the standard band-aids to the metal detectable. Dennis made that a quick and easy transition. He also monitored our use so that we could appropriately stock this change in supply.
Dennis does a well-controlled and timely job for us. We have things all set on the frequency of visits as well as the level of supply. I don’t have to monitor him or the job that he is doing…a big time saver.
We are compliant with all of our customer requests at this time. Making sure that we have all we need for the employees is important and I don’t recall ever being asked to get more or anything different…
Every cabinet and first aid room is left well organized after each visit. Dennis tries to make sure that we save money whenever possible…always appreciated. The organization, up to date product and communication is all worth the service call.
The first aid company that we used before was not changing out expired items. An ISO auditor issued us a non-conformance for this issue. ITU AbsorbTech took over the account and we haven’t had any issues with expired items since then. The boxes are always cleaned and organized.
The customer service that ITU AbsorbTech provides is outstanding. The rep that services our account is friendly and very knowledgeable about his job. ITU AbsorbTech’s first aid service is a very good company to work with and I would recommend them to any other company.
Our previous provider sold product we didn’t need. The features we like most about ITU AbsorbTech First Aid are the honest route drivers and less cost per month. Also, they offer a better supply of items. Overall, the program is saving us an average of $400 per month.
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Our processing facilities are registered to ISO 14001:2004