Just want to pass along a big “Thanks” to the entire Team ITU AbsorbTech! The transition to your print towels … flawless! Your continued service … outstanding! And last but not least … what a nice change of pace having a clean, quality print towel to work with! Feedback from Production has been very positive across all plant locations. Well done and much appreciated!!
Testimonials for ITU AbsorbTech’s Ultra Printer Towel Rental and Laundering Service.
We have been using ITU AbsorbTech for many years now, and for a good reason. They act and treat us like a partner, rather than simply a customer.
While most companies typically try and sell you more, ITU AbsorbTech has actually saved us money by monitoring our inventory levels and making recommendations to cut back on the inventory based on current usage, thus reducing our spend.
ITU AbsorbTech also helps us with our environmental initiatives by utilizing their solvent recovery system to reduce air emissions
With our old program we really had no service issues. The reason for going with ITU AbsorbTech was pricing. What we did find out after changing companies was that ITU AbsorbTech met or exceeded our expectations. They did not skip a beat. The staff and employees were courteous and willing to do what was needed. The delivery associate was more than accommodating in helping our associates out when asked.
I particularly like the hands on approach that ITU AbsorbTech takes. They just don’t drop off the product. They make sure everything is put away and they communicate really well. The driver and the account rep are always contacting us to make sure we are satisfied with their service. I get documentation on the amount of solvent that is recycled which is used as an extra in our plants recycling program. Their program lets us prove compliance with Federal, State and Corporate rules and regulations.
If I was to use one word it would be SERVICE. I believe that they take service very seriously. The delivery driver takes a lot of pride in what he does and follows all our safety rules. The account rep is always in contact making sure our service is meeting or exceeding expectations. They do quarterly reviews to make sure we are satisfied.
ITU Absorb Tech is a wonderful company to work with. They adjust quantities to your needs so if your business is booming they make sure that you have enough wipers to make it through the rush and when you slow down they adjust to your needs to that you aren’t getting overcharged or too many wipers.
I have been doing business with Absorb Tech since 2008 and I’ve only had one issue in that time and it was handled very quickly. As a purchasing agent it’s nice not to have to worry about being out of rags which is an essential part of the day to day business. We have a printing department and they are constantly cleaning. I haven’t been over-charged or out of rags since they have started doing business with us. I would definitely recommend them to others.”
I had a previous vendor where the towels had metal in them from time to time. This would result in potential damage to the equipment. The towels we receive from ITU AbsorbTech are superior in quality and consistency. They are designed for the printing industry which reduces the risk of particles in the towels damaging the equipment.
ITU AbsorbTech provides great inventory management. We never run out of towels like we had in the past. I like the fact that our representative, Matt, is a phone call away and always responds to our needs and questions. We received our annual achievement in waste reduction with showed over 11,000 lbs. of waste reduced by using SorbIts® Ultra printer towels.
ITU AbsorbTech provides great service and a quality product and I would highly recommend them.
ITU AbsorbTech’s dependable service is an attractive feature for us. They have delivered great prompt service when we’ve gone through our inventory unexpectedly. You won’t regret partnering with ITU AbsorbTech.
One of the features we like best about ITU AbsorbTech’s program is the solvent towel recycling, which assists with compliance for VOC regulations by DNR/EPA. Mark is fantastic. He always asks if there is anything he can help with. He is in/out of our facility with little or no disruption in production. I would highly recommend their program.
We have used ITU AbsorbTech for printer towels for many years and get excellent service. The program has assisted us with compliance and solvent recovery, and we like getting the certificate. Overall, ITU AbsorbTech does an excellent job.
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Our processing facilities are registered to ISO 14001:2004